Privacy Policy

Introduction

1-L Tile ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and interact with our services.

By using our website and providing information through our forms and services, you agree to the terms of this Privacy Policy. If you do not agree with our practices, please do not use our services.

Information We Collect

We collect the following types of information from you:

• Name: Collected through our contact forms and estimate requests to identify you and respond to your inquiry.
• Email Address: Collected to send you project information, quotes, and updates related to your tile installation project.
• Phone Number: Collected to contact you about your project, provide estimates, and discuss your tile installation needs.
• Photos: You may voluntarily provide photos of your current tile, bathroom, kitchen, or other areas to help us understand your project scope and provide accurate estimates.

How We Use Your Information

We collect and use your personal information exclusively for the following purposes:

• To respond to your inquiries and requests for free tile installation estimates.
• To contact you regarding your tile installation project, timelines, and pricing.
• To send you project updates and relevant information about our tile services.
• To improve our services and better understand your tile installation needs.

We do not sell, rent, or share your personal information with third parties for marketing purposes. Your information is used solely to serve you as a customer.

SMS Communications & Consent

If you provide your phone number, you consent to receive SMS text messages from 1-L Tile regarding your tile installation project, estimates, and service updates. Message and data rates may apply depending on your mobile carrier.

For SMS support or to report any issues, you can also contact us at (941) 650-1222.

Data Protection & Security

We take your privacy seriously and implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. Your information is stored securely and accessed only by authorized 1-L Tile personnel.

However, no method of transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to serve you and fulfill the purposes outlined in this Privacy Policy. Once your project is complete and your account is inactive, we will securely delete or anonymize your information in accordance with applicable laws.

Your Rights

You have the right to:

• Access and review the personal information we hold about you.
• Request correction or deletion of your personal information.
• Opt out of SMS communications by replying "STOP" to any text message.
• Request that we do not use your information for marketing purposes.

To exercise any of these rights, please contact us at info@1ltile.com.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by updating the "Last updated" date at the top of this page. Your continued use of our website and services constitutes your acceptance of any updates to this Privacy Policy.